Information Centre
Have any questions? Find the answers to all of them
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If you're looking for the fastest shipping time we can offer, the toys in our...
What does my order status mean? Processing – We’ve received your order, and a...
If you have placed an order for a Made-to-Order (MTO) toy and you would like ...
If you have any extra requirements, like your order is a gift and you would l...
This is a place where you can find some of our stock that has already been cr...
Due to the nature of our products we do not take returns on toys that have be...
To get estimated shipping costs, take the following steps: 1. Add all items y...
All of our delivery times are from when the package consignments are picked u...
Weredog and the UK leaving the EU (Brexit)On 1st January 2021, the UK left th...