Utilizing Store Credit

Store credit at Weredog is a valuable resource for our customers. This guide will walk you through the process of using your store credit effectively and easily on our platform.

Notification of Store Credit

When you have been given store credit, a member of our team will notify you through email.


Fig. 1: Sample notification about the store credit.

Steps to Use Your Store Credit

Using your store credit is simple and straightforward. Here's how:

  1. Visit the Checkout: Once you have selected your desired items, proceed to the checkout page.

  2. Look for Store Credit Message: If you have store credit available, you'll see a message at the top of the page that says, "You have store credit coupons available! View coupons".


Fig. 2: Example of the checkout page with the store credit notification.

  1. Access Your Coupons: Click on the "View coupons" hyperlink in the message.

  2. Apply Your Coupon: You'll see a list of available store credit vouchers. Click on the voucher you wish to use, and it will be applied to your cart.

Unused Store Credit

If the entire voucher amount isn't used in a single purchase, the unused balance will be calculated and preserved for your future purchases. This way, you can utilize your store credit at your convenience, without any worries of losing the remaining balance.

If you have any queries or need further assistance, feel free to reach out to our customer service team.


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