When it comes to getting you your order on the down low, we have you covered! We will ship you your order in a plain brown with the minimum required information on the outside.
For UK/EU deliveries
Your name and address as provided
An unmarked returns address for extra security and discretion. (Unit 29265, Courier Point, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH, UK.)
For International (US, Canada, Australia)
Your name and address as provided
An unmarked returns address for extra security and discretion. (Unit 29265, Courier Point, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FH, UK.)
Required documentation for customs and duty inspection.
Royal Mail
Royal Mail require us to attach a CN22 customs declaration form to every shipment. This is the same size as the shipping label. Each toy will be listed as a "Silicone Sculpture" on the declaration. (Refer to Image)
Parcelforce/UPS
Parcelforce and UPS require us to provide a long form invoice in triplicate for all international shipments outside of the UK or EU. As with Royal Mail parcels, we list all toys as "Silicone Sculpture" to be slightly more discreet.
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