How long will my order take?

If you're looking for the fastest shipping time we can offer, the toys in our Available Now section are ready made and just need to be shipped out. For these, we give a lead time of 7 working days from order creation to dispatch. This time does not include the time it will take the carrier to deliver your order to you.

 

If you order a toy that is custom made, or have a custom toy in your order, your order will be added to our custom toy queue. As all these toys are made and designed by you, they are each needed to be created and quality checked before getting to dispatch. For these, we give a lead time of up to 30 working days from order creation to dispatch. Again, this time does not include the time it will take the carrier to deliver your order to you.

 

 

Was this article helpful?
5 out of 6 found this helpful